Privacy Policy

Last updated: April 2026

This Privacy Policy describes how Meditive.in (the "Site", "we", "us", or "our"), operated by Micro and Nano Technologies, collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information".

Device Information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: shared with our e-commerce platform processor Shopify, and analytics tools used to improve our Site.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit/debit card numbers, UPI IDs, and net banking details), email address, and phone number.
  • Purpose of collection: to provide products or services to you and fulfil our contract; to process your payment information; arrange for shipping; provide you with invoices and/or order confirmations; communicate with you; screen our orders for potential risk or fraud; and where in line with your preferences, provide you with information relating to our products or services.
  • Source of collection: collected directly from you at the time of placing an order.
  • Disclosure for a business purpose: shared with our processor Shopify, payment gateways (such as Razorpay, PayU, or similar), and shipping and logistics partners (such as Shiprocket, Delhivery, or similar) for the purpose of order fulfilment.

Customer Support Information

  • Examples of Personal Information collected: name, email address, phone number, order details, and any information you choose to share with us when contacting support.
  • Purpose of collection: to provide customer support and resolve queries or complaints.
  • Source of collection: collected directly from you when you contact us via email, phone, or any other communication channel.
  • Disclosure for a business purpose: used internally by our support team only; not shared with third parties except where necessary to resolve your query.

How We Use Your Personal Information

We use the Personal Information we collect to:

  • Process and fulfil your orders, including arranging payment and delivery
  • Communicate with you about your order status, returns, or any queries
  • Screen transactions for fraud or risk
  • Improve and optimise our Site (for example, by analysing how customers browse and shop)
  • Send you marketing communications where you have opted in to receive them
  • Comply with our legal obligations under applicable Indian laws

Sharing Your Personal Information

We share your Personal Information with third parties only to help us provide our services and fulfil your orders, as described above. We do not sell your Personal Information to any third party.

We may disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by visiting:

  • Google: https://www.google.com/settings/ads/anonymous
  • Facebook/Meta: https://www.facebook.com/settings/?tab=ads

Amazon Advertising API

We use the Amazon Advertising API to manage and optimise our advertising campaigns on Amazon.in. This API integration is used solely for our own account management purposes. No customer Personal Information is shared with or processed through this integration. The data accessed through the Amazon Advertising API is limited to advertising performance metrics (such as impressions, clicks, and spend) and is used only to improve the effectiveness of our advertising.

Your Rights

If you are a resident of India, you have rights in relation to your Personal Information under the Digital Personal Data Protection Act, 2023 (DPDPA), including:

  • The right to access the Personal Information we hold about you
  • The right to correct inaccurate or incomplete Personal Information
  • The right to request erasure of your Personal Information, where applicable
  • The right to nominate another individual to exercise your rights on your behalf
  • The right to withdraw consent for the processing of your Personal Information

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the Site to remember your actions and preferences.

You can control and manage cookies in your browser settings. Please note that removing or blocking cookies can impact your user experience.

Data Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to erase this information. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children under 18. If you believe a minor has provided us with Personal Information, please contact us and we will delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site with an updated "Last updated" date.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your data rights, please contact us:

Email: mant.jpr@gmail.com
Company: Micro and Nano Technologies
Address: Jaipur, Rajasthan, India

We will respond to your request within 30 days.